211 Service Expanded to Support Seniors During COVID-19

On March 27, 2020, the Province announced that they would provide the United Way of the Lower Mainland with $50 million to bolster seniors’ supports at community service agencies throughout British Columbia.

The Province is funding the expansion of bc211, a provincewide information and referral service, to match seniors whose support network has been affected by the COVID-19 outbreak with volunteers.

As a result of this funding, bc211 will now be available to residents of B.C.’s North and Interior, in addition to the rest of B.C. Extended hours of service will also be provided. This service will take calls from people who would like to volunteer to help seniors in their community with basic needs, including grocery shopping and pharmacy drop-offs and check-ins.

The funding provided to the United Way of the Lower Mainland will address immediate needs associated with the impact of COVID-19, as well as maintain and expand some existing programs.

Improving access to local support for seniors includes expanding current services and addressing both geographic and capacity gaps, to better serve seniors locally during this crucial time.

To register for services, or to offer help, please fill in this form, or contact 211.

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