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Frequently Asked Questions

At Route 65 we get many questions from people like you, who are considering different seniors living and wellness options. Read our FAQ section below.

Route 65 is owned and operated by EngAge BC, an operating arm of the BC Care Providers Association (BCCPA). BCCPA is a non-profit organization representing non-government operators of independent living, assisted living, long-term care and home health care operators across B.C.

To create a listing on Route 65, operators must be BCCPA or EngAge BC members. Ensuring public safety is of utmost importance to us. By limiting eligibility exclusively to our members, we can ensure that each listing is offered by a credible and legitimate service provider.

Members must also agree to abide by a Code of Conduct. Our Code of Conduct helps guide our members in several key areas, including compliance with all relevant acts, regulations and standards.

You can find out more about our Code of Conduct here.

It can be difficult to navigate the maze of seniors’ living and wellness options in the province. Route 65 is a free, online tool that helps connect seniors and their family members with the services offered by B.C.’s leading operators of independent living, assisted living, long-term care and home health care.

Route 65 was developed by EngAge BC, a non-profit operating arm of the BC Care Providers Association (BCCPA), in response to a visible gap we noticed in quality information about seniors’ living and wellness options in the province.

Through Route 65, we aim to provide a jargon-free, easy-to-use tool for the public that helps make the process of accessing seniors’ housing and care simple.

No, there is no charge for people seeking seniors living and wellness options. Route 65 is a free resource for seekers that provides access to listings for long-term care, assisted living, independent living and home support options across B.C.

Route 65 is owned and operated by EngAge BC, a non-profit organization representing non-government independent living, assisted living, long-term care and home health care operators across B.C., and an operating arm of the BC Care Providers Association (BCCPA).

To list on Route 65, operators must be BCCPA or EngAge BC members, which ensures that every listing available on the website is offered by a credible and legitimate service provider.

Our members help us sustain Route 65 through annual membership dues. Additionally, we offer some premium website options that operators may wish to purchase for a small fee.

The intended audience for Route 65 is anyone seeking seniors’ living and wellness options in B.C. You do not need to be over 65 to use the website.

Many individuals may be searching for living and wellness options in their community who are under 65. For instance, you may be searching on behalf of a family member, or you may simply be planning ahead and interested to see which retirement options are available in your community.

We encourage you to explore the information available on each operator’s listing page or reach out to them directly via the contact form option available on each listing page. They will be happy to contact you to answer your questions or provide more information about their services.

Route 65 was developed as a B.C.-based service, in response to a visible gap in quality information on seniors’ living and wellness options in the province. The information available on Route 65, including operator listings and the community services listed on our News and Resources pages, is currently province-wide and specific to B.C.

In some cases, a senior may be eligible for publicly subsidized care, but may also have the resources to access private pay services. If this is the case for you, it is important that you explore your options. Start by determining what your needs are, what you can afford, and what your co-pay amount would be, should you access care through the health authority. Knowing this, along with speaking to Route 65 operators in your community, will give you a sense of what the best option is for you.

Some searchers will find that private pay options provide more flexibility, but the best solution will vary for everyone depending on their needs and resources.

In B.C., eligible seniors can access publicly-subsidized home care, home support, assisted living and long-term care services. Eligibility is determined by the person’s local health authority (see below). How much a person will pay towards their care depends on the service and the senior’s income. For example, an eligible senior will pay 70 per cent of their after-tax income toward assisted living and 80 per cent toward long-term care.

Seniors who can afford it will sometimes choose to access private care because it often allows for greater choice and flexibility and can be quicker to access.

For people seeking independent living, publicly-subsidized options are only available for low-income seniors through the Seniors Supportive Housing Program by BC Housing. Interested applicants must apply through BC Housing.

To access this type of support, you will first need to find out if you are eligible. Once eligibility is determined, you will need to contact your local Home and Community Care Office and arrange for an assessment.

Many seniors would like to stay independent for as long as they can.

Independent living is the perfect option for seniors who are confident in their ability to live alone safely, but don't want to worry about things like home maintenance, housekeeping or cooking. Seniors who choose independent living enjoy the amenities and activities available in their retirement and feel more confident knowing that help is there if they need it. Independent living residents can often bring in home support or purchase additional support services should the need arise.

For seniors who are still safe to live at home, but require some support or reminders, home care and home support options are sometimes preferable. These services enable seniors to get the help they need while allowing them to live at home.

Options range from publicly-subsidized care, delivered through the local health authority, to customized care options that can include medical care, companionship and home making.

The type of support a senior who is living with Alzheimer’s disease or another dementia will need changes throughout the disease progression. Seniors with early stage dementia may be comfortable and safe living independently for some time but will need more support as time goes on – including home support or assisted living. Most seniors living with dementia will require long-term care at some point during the progression of the disease.

Many care homes have specialized areas or units that cater to the specific needs of seniors living with dementia. When you visit a potential care home, consider asking about the amenities, resident programs and staff training in place to support seniors with dementia.

If you are considering private home support, ask if the worker has special dementia training and has worked with people living with dementia before.

Deciding that it is time to move to a care home can be a very challenging decision and often involves the support of family members or close friends. The decision to move to long-term care is personal and many factors should be considered, including:

  • The person’s preference
  • The well-being of any caregivers involved
  • The person’s evolving care needs

Sometimes, a couple wants to stay as close together as possible but have different needs. Seniors can consider options such as home support, independent living (with support brought in) or campuses of care.

Campuses of care offer different levels of care (e.g., independent living, assisted living and long-term care) at the same location. This can be a good option for couples who need different levels of care, or for seniors who want to stay in one place as they age.

How much a specific seniors living or wellness option costs varies considerably depending on the type of housing or care the person needs, where they are looking, what extras or amenities are important to them and whether they are eligible for publicly-subsidized care.

How much a person will pay toward their care depends on the service and the senior’s income–for example, an eligible senior will pay 70 per cent of their after-tax income toward assisted living and 80 per cent toward long-term care.

Independent living is usually accessed privately and based on local housing and hospitality market rates.